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Broyhill Furniture Review [Style, Comfort & Durability Tested]

By: Susie
Updated On: November 27, 2023

You’ve probably heard the name Broyhill Furniture and found yourself curious about their reputation. You’re in the right place for a comprehensive Broyhill Furniture review.

This renowned brand has been making waves in American homes for several decades now. Let’s unwrap the story behind their prominence and understand exactly what you can expect from this titan of the furniture industry.

The decision to invest in furniture is not to be taken lightly. Your pieces should not only appeal to your aesthetic tastes but also withstand the rigors of daily life while offering absolute comfort.

Read on as we dive deep into all aspects, from aesthetics and durability to customer service, giving you all the information you need to make an informed choice.

Broyhill Furniture – A Renowned American Brand

You may already know Broyhill Furniture as a leading American brand. They have been at the forefront of the furniture industry for over a century, providing medium-priced wood and upholstered household furnishings that have adorned countless homes.

Known for their blend of design, quality, and value, Broyhill takes pride in creating furniture that is both beautiful and functional.

Based in Lenoir, North Carolina, Broyhill boasts a rich history dating back to 1926. The brand has employed centuries-old craftsmanship methods to produce stylish and long-lasting furniture items that have tastefully evolved with the changing times.

From traditional to modern designs, Broyhill offers an expansive line of products. Whether you’re looking to furnish your living room or create a comfortable workspace in your home office, this esteemed brand has got your needs covered.

The timeless appeal and durability of Broyhill pieces are what help them hold a lasting place in American homes.

It’s worth noting that while their pricing may be somewhat higher than generic brands, you’re investing in the superior workmanship and innovative design that this established brand brings to the table.

What kinds of furniture choices does Broyhill Furniture offer?

When it comes to diversifying your home’s aesthetic, Broyhill Furniture may be the ideal partner you’re looking for.

What kinds of furniture choices does Broyhill Furniture offer?

The brand offers an extensive range of exquisite pieces designed for every corner of your home.

  • Chairs: Whether it’s a stylish accent chair or a convenient desk chair you’re after, Broyhill has you covered. Just think: You could soon be sinking into the soft cushions of a plush armchair after a long day.
  • Sofas, Loveseats, & Sets: Their selection extends beyond single pieces to complete sets, helping to ensure that every element in your living room complements each other perfectly.
  • Sectional Sofas: For those who enjoy a bit more stretch-out space, their sectional range presents the right blend of comfort and style. Seriously, who doesn’t love sprawling out on a lavish sectional at the end of a tiring day?
  • Sleeper Sofas and Sectionals: They also offer sleeper sofas and sectionals, which is ideal if you often host guests.
  • Additional Features: On top of this variety, these items come with special features like down-filled cushions for superior comfort, swivel mechanisms for flexibility, nailheads for an aesthetic edge, and glider functionality.
  • Chaise Lounges / Slipcovered Furniture / Wood Base options: Chaise lounges belong here and are perfect for reading corners or adding an elegant touch to your space. Slip-covered options offer versatility- they are easy to clean and refresh as per your tastes. If hardwood touches are what make your heart sing, their unique wood base selections are bound to impress.

From the sleek lines of mid-century modern designs to more traditional aesthetics with defined edges and curved forms, you’ll find it all at Broyhill.

The main takeaway is that no matter your style preferences, Broyhill is ready to meet and surpass them with offerings that bring together charm, function, and longevity.

Broyhill Furniture: Returns & Exchanges

Every furniture purchase you make is an investment, and it’s essential to know your options when it comes to returns and exchanges.

Broyhill Furniture has policies in place that aim to make this process as straightforward as possible.

Guiding every step of the way, these policies ensure complete satisfaction with your purchase.

The Return/Exchange Period for Broyhill Furniture extends from 10/16/23 to 01/15/24. This generous window provides ample time to try out your new piece of furniture at home and ensure it’s a perfect fit for your decor and lifestyle.

The company is proactive in monitoring return abuse, which means returns may be limited in certain instances.

To ensure a smooth process, validation/approval may be required, and the company might also request identification.

Quick Refund/Exchange Requirements

Navigating the rules surrounding refunds or exchanges can often seem like a daunting task. Broyhill Furniture makes this easy through their quick refund/exchange requirements.

The key to note here is that returns should be done in original packaging with the receipt, so it’s crucial not to dispose of these upon receiving your purchase.

A big plus is that refunds typically go back to the original payment method, making it easy for you from a financial perspective.

Return Options

Emphasizing customer convenience, Broyhill offers both in-store and mail returns.

  • In-store: You can bring the item along with the receipt to any Big Lots store. If you’ve misplaced your receipt but wish to return an item bought in-store, Lost receipts will earn you credit in-store.
  • Mail: For those who prefer or require online transactions, mail returns are just as easy. Access your Order History online and follow the instructions for return; exchanges via mail are only possible in-store, though.

Broyhill Furniture’s Return and Exchange policy centers on a hassle-free experience, giving you peace of mind with every piece you choose to make a part of your home.

Also Read: Walmart Air Mattress Return Policy In 2024 [In-Store & Online]

Rules & Restrictions

Sometimes, the fine print can be a bit overwhelming, and it’s easy to miss out on important details in return policies. Don’t fret; let’s simplify the rules and restrictions when dealing with Broyhill Furniture returns.

  • Broyhill is not shy about monitoring for abuse, working diligently to ensure fair practices are maintained.
  • Validation/approval is done at their discretion, and you may occasionally be asked to provide an ID for verification.
  • If you’ve decided to return an item but don’t have the receipt, you’re in luck. However, bear in mind that it will credit 20% less of your refund amount as in-store credit.
  • Policies surrounding non-refundable coupons are quite clear: the value of any such coupons that were used during the initial purchase is non-refundable.
  • Broyhill also covers you when it comes to sales tax refunds; they vary depending on location changes relative to the place of purchase and return.
  • Do keep in mind that any items bought as gifts will be refunded as in-store credit only.
  • For those who love a good warranty, any items covered by a warranty must be returned per their terms only.
  • Here’s something particularly striking: items purchased in-store cannot be returned online or by mail. The reverse goes for online purchases.
  • Charges related to shipping, handling, etc., happen to be non-refundable expenses during a return.
  • On returning any product, you’re responsible for its shipping and handling charges unless stated otherwise by the company.
  • Open airbeds can only be exchanged, not returned – so bear this factor in mind while investing in one of them.
  • In some cases, especially while dealing with furniture and other large items, a photo might be required to initiate the process.

These rules are vital to help Broyhill maintain high-quality service and avoid misuse. Knowing, understanding, and considering them before purchase can save you from unexpected surprises down the line.

Following these guidelines will make your experience with Broyhill Furniture a satisfying furniture shopping destination.

What is the guarantee on Broyhill furniture?

What is the guarantee on Broyhill furniture?

Broyhill Furniture offers a five (5) year limited warranty period for the frame construction. This warranty covers any defects in material or workmanship, with the exceptions of damage caused by neglect, misuse, or unauthorized alterations.

During this five-year period, Broyhill will repair or replace, at its discretion, any frames that prove to be defective. It’s important to note that this warranty does not cover normal wear and tear or damage due to improper care or handling.

Users are encouraged to keep their original proof of purchase to validate the warranty if required.

Explore More: Ashley Furniture Review 2024 [Assessing Their Quality & Value]

What’s the typical delivery time for Broyhill sofas?

The typical delivery time for Broyhill sofas entails a processing period and a delivery phase. Initially, it takes 1 to 3 business days to process your order. Following this, the sofa undergoes an additional shipping period of 7 to 15 days.

From the moment you place your order, it could possibly take anywhere from approximately one to almost three weeks for your Broyhill sofa to be delivered.

This timeline is subject to change based on factors such as stock availability and delivery location. It’s always recommended to confirm these details at the time of purchase.

What’s the average longevity of Broyhill sofas?

The average lifespan of Broyhill sofas is approximately 7 to 10 years. This longevity accounts for regular usage under normal household conditions.

What's the average longevity of Broyhill sofas?

Factors like the frequency of use, maintenance practices, and overall care can significantly affect the useful life of your sofa.

With their superior build quality and premium materials, Broyhill sofas are crafted to provide comfort and aesthetic appeal over a solid period of time.

The brand’s commitment to quality makes these sofas a worthwhile investment capable of standing the test of time.

Pros and Cons of Broyhill Furniture

Choosing a furniture brand is not just about aesthetics; you need to consider the practical aspects as well. It’s no different when considering Broyhill Furniture.

  • Local or shipped returns
  • Financing available
  • Lower price point
  • $110 flat rate shipping
  • Local showrooms @ BigLots
  • Limited selection & color options
  • No fabric swatches
  • No free shipping

Is Broyhill Furniture Good Quality?

Yes, Broyhill Furniture is known for its good quality. The brand has a rich history spanning over a century, during which it has consistently focused on crafting reliable and durable furniture items.

Is Broyhill Furniture Good Quality?

With high-quality materials, impeccable construction standards, and unwavering attention to detail, Broyhill furniture pieces are designed to offer customers both comfort and style.

Be it sofas, chairs, or tables, all products echo a commitment to longevity and aesthetic appeal.

Broyhill Furniture’s reputation for good quality is well-respected within the furniture industry.

Also Read: 52 Best Furniture Stores To Visit In 2024 [From Budget To Luxury]

FAQs About Broyhill Furniture Review

How durable is Broyhill Furniture?

Broyhill Furniture is known for its well-crafted pieces made from quality materials. While longevity can vary based on the type of furniture and its usage, you can generally expect your Broyhill pieces to last anywhere between 7 to 10 years.

Does Broyhill Furniture offer custom options?

One of the cons of choosing Broyhill Furniture is its limited selection and color options. They do not offer fabric swatches or extensive customization, which could be a drawback for those wanting a personalized touch.

What if I’m not satisfied with my Broyhill purchase?

One of the benefits of shopping with Broyhill is their local or shipped return policy. This means you have the option to return your furniture to a local showroom or ship it back should you not be completely satisfied.

Does Broyhill Furniture provide financing?

Yes, Broyhill understands that investing in new furniture can be a large expense all at once, which is why they offer financing options for their customers.

How does shipping work for Broyhill Furniture?

Unlike some furniture companies, Broyhill doesn’t offer free shipping. They do provide a flat-rate shipping cost of $110, covering most items. Please note that the usual processing and delivery time could take between a week to 15 days.


Broyhill Furniture has earned its reputation for quality and affordability. At the same time, the brand may have some limitations in terms of customization and shipping costs.

It makes up for this with durable pieces, advantageous return policies, and available financing options. The final decision, of course, depends on your personal preferences and needs.

So, if you’re seeking a reliable brand with a proven history and competitive prices or perhaps getting ready to makeover your space, consider Broyhill.

Investing in furniture is about balancing aesthetics with comfort and practicality.

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